Customer Reconciliation
Customer Reconciliation

AI-Driven Customer Reconciliations ‐ Speed Meets Accuracy.

Automate end-to-end customer ledger reconciliation‐from data extraction to unmatched transaction resolution‐enabling real-time insights, reduce DSO, proactive dispute management, and audit-ready accuracy with minimal manual effort.

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Customer Reconciliation Software Features That Drive Accuracy and Efficiency

1

Multi-Source Data Ingestion

Ingest customer account statements and ledger data in various formats (Excel, PDF, CSV, scanned images via OCR).

2

Customer-Ledger Matching Engine

AI/Rule-based matching of customer ledger with account statements including invoices, receipts, credit notes, and adjustments.

3

Adaptive AI Matching

Learns from prior matches and exceptions to improve matching accuracy and speed over time.

4

Dispute Flagging & Auto Notifications

Identify mismatches, raise flags, and trigger auto-emails to customers for confirmation/resolution.

5

Live Reconciliation Dashboards

Real-time visibility into matched/unmatched items, open positions, exception trends, and period-close status.

6

Smart Reports

Download customer-wise, aging-based, and exception reports for audit, finance, and collection teams.

7

ERP-Agnostic Platform

Works across ERPs (SAP, Oracle, NetSuite, Dynamics, etc.) with bi-directional APIs and standardized integration layers.

8

Compliance & Security Guardrails

GDPR, SOC 2 Type II, and ISO 27001 certified with secure access controls and full audit trail tracking.

How It Works

HOW IT WORKS

Related Offerings

  • AI Transaction Matching
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  • Vendor Statement Reconciliation
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  • Bank Reconciliation
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Why Finance Teams Choose Taxilla's Automated Customer Reconciliation Tool

Reconcile customer invoices, receipts, and debit notes with high accuracy—minimizing disputes and reducing payables risk.

Automate the entire reconciliation flow to eliminate spreadsheet-based reconciliation, freeing up finance teams for strategic sourcing and compliance.

Maintain complete traceability with system-generated logs, exception audit trails, and approval workflows aligned with internal controls.

Accelerate resolution cycles through real-time discrepancy alerts and integrated collaboration tools with customers.

Gain live insights into open items, overdue invoices, and unmatched credits-empowering proactive vendor and cash management.

Effortlessly reconcile high volumes across multiple customers, legal entities, and systems without compromising speed or accuracy.

Frequently Asked Questions

1

What is customer reconciliation in accounting?

It's the process of matching customer receipts to outstanding invoices and identifying mismatches, overpayments, or deductions to ensure accurate AR reporting.

2

Why automate customer reconciliation?

Automation saves time, reduces manual errors, and ensures timely collection—directly improving cash flow and working capital.

3

What makes Taxilla better than other reconciliation tools?

Our solution uses AI-based matching, integrates with all ERPs, includes built-in collaboration workflows, and is live in under 30 days‐unlike legacy tools that take 3+ months.

4

Does Taxilla support multi-entity AR reconciliation?

Yes, our platform is purpose-built for global companies with multiple legal entities and currencies.

5

How long does implementation take?

We go live in just 4 weeks‐significantly faster than most competitors, who typically require 8 to 12 weeks to launch.