Accelerate Growth with a Smarter Order to Cash Process for B2C Brands

In today's fast-moving eCommerce environment, B2C businesses face constant pressure to improve financial efficiency, prevent revenue leakage, and ensure profitibility. Our advanced Order to Cash (O2C) solution helps B2C/D2C brands streamline operations, gain real-time financial visibility, and automate reconciliation across platforms, marketplaces, and systems.

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What are the key challenges faced by B2C businesses?

Data Across Multiple
Sales Channels

Managing sales data from different ecommerce marketplaces like Amazon, Flipkart, Myntra and others often results in Multiple Formats of data that's difficult to consolidate and reconcile accurately.

Handling Returns and
Disputes Effectively

Returns and disputed transactions, including missing or delayed returns, are common across multi-channel operations and can cause significant operational inefficiencies and customer dissatisfaction

Payment Tracking and Reconciliation Across Channels

Payment discrepancies, such as untracked payments or mismatches between expected and received funds, can cause cash flow issues and lead to inaccurate financial reporting.

Managing Unpaid or Overcharged Orders

Identifying and resolving disputes related to unpaid or overcharged orders can be time-consuming and resource-intensive, impacting revenue and customer satisfaction.

Lack of Actionable Insights and Reporting

Without proper data analysis and reporting tools, organizations struggle to gain valuable insights into sales performance, return rates, payment issues, and dispute management.

What Solutions can we provide for B2C Businesses?

Marketplace Sales Reconciliation

Automated Matching: Verifies and matches sales data from your Order Management System (OMS) with marketplace reports.
Centralized View: Offers a unified view of all sales transactions across multiple sales channels.
Discrepancy Detection: Helps easily identify and reconcile data mismatches.
Seamless Integration: Connects effortlessly with various marketplaces & sales platforms.
Efficiency Boost: Saves time & minimizes manual errors with automated data consolidation.

Missing Return Claim Management

Streamlined Return Tracking: Simplifies monitoring of return statuses, transactions, and related disputes.
Automated Flagging: Automatically highlights missing returns, disputed items, and pending claims.
Dispute Management: Tracks and resolves return-related disputes efficiently to avoid revenue loss.
Missing Return Claim Management: Ensures timely follow-ups and resolution of missing return claims.
Improved Customer Experience: Reduces delays and helps maintain customer trust and satisfaction.

Payment Reconciliation

Detailed Breakdown: Categorizes all payments, fees, and payouts for full financial visibility.
Cross-Platform Accuracy: Reconciles payments across multiple platforms to ensure consistency.
Discrepancy Detection: Automatically flags mismatches, incorrect fees, or missed payouts.
Quick Resolution: Enables faster issue identification and resolution for smoother financial operations.
Cash Flow Clarity: Keeps financial records accurate & up-to-date, improving cash flow management & reporting.

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Who Can Benefit?

B2C eCommerce Brands - Gain full financial transparency across marketplaces.

Retailers - Ensure accurate reconciliation across sales, payments, and shipping costs.

Finance Teams - Automate tedious reconciliation work with a smart system.

Logistics & Warehouse Managers - Validate fulfillment costs & track returns effortlessly.

Let's Transform Your B2C Financial Operations

Say goodbye to revenue leaks, manual reconciliation, & delayed payments. Our Order to Cash solution empowers your B2C business with complete financial control, helping you grow profitably.